Last Updated: March 3, 2026
These Terms of Service ("Terms") govern your access to and use of the PrEP Support AI platform, a service operated by B Optima Health LLC. By accessing or using PrEP Support AI, you agree to these Terms. If you do not agree, you should not use the platform.
PrEP Support AI is a patient engagement and adherence support platform designed to help clinics and healthcare programs support individuals using HIV prevention medications such as PrEP.
The platform may provide:
PrEP Support AI may use artificial intelligence technology to generate responses.
PrEP Support AI does not provide medical advice, diagnosis, or treatment.
The platform is intended only to provide educational information and adherence support. You should always consult a qualified healthcare provider regarding medical questions, treatment decisions, or concerns about your health.
If you believe you are experiencing a medical emergency, call 911 or seek immediate medical care.
You must be at least 18 years old to use PrEP Support AI. By using the platform, you confirm that you meet this requirement.
If you provide your phone number and consent to receive text messages, B Optima Health may send SMS messages related to PrEP Support AI services.
These messages may include:
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact support@boptimahealth.com.
Consent to receive SMS messages is not required as a condition of using the platform. SMS consent is not shared with third parties for marketing purposes.
You agree to use the platform only for lawful purposes and not to:
B Optima Health may suspend or terminate access if these Terms are violated.
We strive to keep the platform available and functioning properly. However, we do not guarantee uninterrupted or error-free operation. PrEP Support AI may be updated, modified, or discontinued at any time.
To the maximum extent permitted by law, B Optima Health LLC is not responsible for:
The platform is provided "as is" without warranties of any kind.
Your use of PrEP Support AI is also governed by our Privacy Policy, which explains how we collect and use information.
We may update these Terms from time to time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the platform after updates means you accept the revised Terms.
If you have questions about these Terms, please contact:
B Optima Health LLC